Ash Creek Animal Hospital & Spa

Ash Creek Animal Hospital & Spa is a veterinary clinic in Bridgeport, Connecticut, located at 3290 Fairfield Ave. Recent customer feedback includes both positive comments about attentive care and negative concerns about costs and administrative policies. The clinic has a 4.5/5 rating on Google from 83 reviews.

Services

•Wellness and annual exams (reported for a dog’s annual visit)
•Sick/injury evaluations (reported for a stray kitten thought to be hurt)
•X-rays (radiographs) as part of diagnostic workups
•Deworming treatment by injection (reported as a “worms” injection)
•Neutering (pricing and scheduling discussed by a reviewer)
•Pre-procedure bloodwork (quoted in connection with neutering)
•Appointment scheduling by phone and through an online booking app (reported by reviewers)

Pricing

No published pricing information is available, but recent reviews include reports of above average costs and fees. Examples mentioned include $665 for an exam with X-ray, $265 for a deworming injection, an estimate of $160 for bloodwork and $350–$400 for neutering, and a $75 missed-appointment fee with a reported requirement for a $125 deposit for future visits.

People

No veterinarians or staff members are named in the recent reviews.

Reviews

Google reviews show a 4.5/5 rating from 83 reviews. Recent written feedback includes praise for care and attention to detail during an annual visit, and one reviewer noted being offered a next-day visit after calling. Other recent comments raise concerns about unexpectedly high charges, confusion about requirements tied to a neuter appointment (including a stool sample and payment details), and frustration with missed-appointment fees and deposit policies.

Reviews for Ash Creek Animal Hospital & Spa

Note: Showing the 5 most recent Google reviews out of 83 we track in total. Recent reviews may not be representative of overall sentiment.

Martin Buxton

2 months ago

Made a phone call they told me to come in the next day

Jon Lake

5 months ago

I found a stray kitten (about 6 mos old) in which I thought was hurt so took him to Ask Creek. Cost was $665.00 with an X-ray and check up. I decided to pay them and keep him. Took him back to do a check up and they gave him an injection for worms $265.00 (total of ~ $1,000 by then). I asked at the same time if they could neuter him: they told me it was $160 for bloodwork and $350-$400 for neuter. I scheduled that for Dec 10 which is 10 days away Then THEY called back and said “WE JUST NEED YOU TO DROP OFF A STOOL SAMPLE- WHEN I STOPPED BY THEY TOLD ME “OKAY YOU JUST NEED YOU TO GIVE US YOUR CREDIT CARD”. I WAS ABSOLUTELY FLOORED! since when do you need a stool sample to do a neutering?

Joan Iezin

6 months ago

Took my dog in for her annual after moving to black rock - safe to say we found out fur baby's vet! Lots of care and attention to detail during the visit.

Allyson Lee

8 months ago

Nicole Wallace-Edgar

I booked an appointment for my pet. He did a runner so I couldn’t keep the appointment. I forgot to call and cancel the appointment. I rescheduled on my own through the booking app. The next day at 8 o’clock in the morning these people are calling me talking about I need to pay a $75 missed appointment fee before I can have my next appointment and I’d have to pay a deposit of $125 every time I want him to go there. NOWHERE in the booking process does it indicate that there’s a cancellation fee of any kind for missed appointments or that you would have to pay a deposit before your rescheduled appointment if you really want to deal with them. Save yourself the hassle going to these people. It’s massively unprofessional and lets you know right now the kind of care your animals is going to receive. They are 100% about the money, not the animal.